|
|
 All returns are to be notified by email or phone prior to returning item or items. Any canceled orders after a 24 hour period of when the order was made will have a 20% restocking fee that will be subtracted from your refund. Fragrances and Wax Can NOT be returned. We advise you to email and ask for a 1/2 oz. sample prior to ordering. Fragrance and wax may have been tampered with once returned . We can not restock these items. All sales are final on wax and fragrances. Ozbun Candle Supply is not held responsible for damage, nor any unlawful act upon using any of our items sold online. Always test your formulas!Processing Time Because our candles are handmade to order,the average turn-around time is approximately 2 -4 weeks Shipping: If for any reason a customer says they did not receive a package during their shipment of orders, we will then request a signature for the following boxes to make sure package is in correct hands. Ozbun Candle Supply may ask for a signature at anytime. If you know you will be expecting a package notify a neighbor or etc, to sign for it if you will not be home.  Shipping Rates Shipping Rates through PayPal UPS Based on U.S dollars. Due to shipping economically it is cheaper to ship two boxes rather than one. 12 per box . Cheaper to ship two boxes Therefore minimum order is 24 candles.
Our Rates are based on weight order and size of boxes to be shipped. We accept Visa, Mastercard, and Discover Your credit card will be processed 24- 48 hours prior to shipment.
| Return Home | Tea Stained Hearth Candles | GRUBBY CAKES | FRAGRANT LIST | Stores who carry our candles | Sales Reps In Your Area | | Wholesale Members Only | contact us | About Us | Wholesale Application | Our Return Services and shipping rates | |
||
