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 All returns are to be notified by email or phone prior to returning item or items. Any canceled orders after a 24 hour period of when the order was made will have a 20% restocking fee that will be subtracted from your refund. Fragrances and Wax Can NOT be returned. We advise you to email and ask for a 1/2 oz. sample prior to ordering. Fragrance and wax may have been tampered with once returned . We can not restock these items. All sales are final on wax and fragrances. Ozbun Candle Supply is not held responsible for damage, nor any unlawful act upon using any of our items sold online. Always test your formulas!Processing Time Because our candles are handmade to order your order will not be processed until payment is received. The average turn-around time is approximately 2 -4 week s from the date your payment is received. Shipping: If for any reason a customer says they did not receive a package during their shipment of orders, we will then request a signature for the following boxes to make sure package is in correct hands. Ozbun Candle Supply may ask for a signature at anytime. If you know you will be expecting a package notify a neighbor or etc, to sign for it if you will not be home.  Shipping Rates Shipping Rates through PayPal as follows: Based on U.S dollars. (International Please call) Price Ranges Cost of S/H $0.01- 9.99 USD ........ $8.75 $ 10.00 - 49.99....... $ 10.50 $50.00 - 89.99....... $ 14.50 90.00 - 199.99 ........... $ 22.00 $ 200.00 - + .................$ 34.25 If calculations are less upon transaction, we will credit your account. We will also deliver locally. Flat fee of only $ 5.00! Lynn, Winchester, Farmland, Richmond, Liberty, Brookville In. Greenville OH. You may also ask if your town is not listed. Depending on distance. Thank you! | Return Home | Wholesale Members Only | EVENTS Wholesale Market Shows | Melts Tarts | Primitives /CANDLES | Stores who carry our candles | HOME DECOR!! | CANDLE MAKING Fragrances | contact us | Wholesale Application | Our Return Services and shipping rates | |
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